Privacy Policy

Last Updated: June 20, 2026

1. Introduction

Hydra Shift ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [hydrashift.co] and use our AI automation services.

2. Data We Collect

We collect information that helps us deliver our services:

  • Personal Data: Name, email address, phone number, billing address, and payment information (processed securely via Stripe).
  • Business Data: Information regarding your workflows, customer lists, internal SOPs, and operational data necessary to configure your AI agents.
  • Usage Data: Information on how you interact with our website and client portal.

3. AI & Data Usage (Crucial)

We use third-party AI Large Language Models (LLMs), including but not limited to OpenAI and Anthropic, to power our services.

We do NOT use your proprietary business data to train public AI models.Isolation: Your data is processed via enterprise-grade APIs that enforce strict data privacy and non-retention policies for training purposes.Security: We employ industry-standard encryption (AES-256) in transit and at rest.

4. How We Use Your Information

  • To provide, operate, and maintain our AI services.
  • To process payments and send invoices.
  • To communicate with you regarding updates, security alerts, and support.
  • To analyze usage trends to improve our internal algorithms.

5. Sharing Your Information

We do not sell your data. We share information only with:

  • Service Providers: Third-party vendors (e.g., GoHighLevel, Twilio, Supabase, Stripe) who perform services on our behalf.
  • Legal Obligations: If required by law or in response to valid requests by public authorities.

6. Your Data Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("Right to be Forgotten").
  • Opt-out of marketing communications.

7. Third-Party Links & Tools

Our services integrate with third-party tools (e.g., Google Calendar, CRMs). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

8. Contact Us

For questions regarding this privacy policy, please contact us at hello@hydrashift.co